FAQ – Repairs, Returns And Care

To help you, we’ve compiled a list of some of our most frequently asked questions.

Can I return my Revomaze, and what is the procedure?

Yes, we do accept returns. If your puzzle is damaged or unsolvable, please contact us via our contact form and we will do our best to help. If your puzzle needs to be returned, we will advise you on the best solution and will send you our return information as soon as possible.

My Revomaze is broken, what do I do?

Our team will do our best to help you in repairing your puzzle; please contact us and we will investigate whether the puzzle needs to be returned. Please see our terms and conditions page for more information.

How do I clean my Revomaze?

The best ways to clean your Revomaze can be found on the forum’s newcomer information and FAQ page. Please click here to view the cleaning instructions.

How do you take care of your Revomaze?

We strongly advise children to be supervised at all times due to the heavy weight of the puzzles. We also recommend that you protect your puzzle by securing it in a puzzle pouch or wooden stand when not in use. We advise against using excessive force because it may cause internal damage to the maze. Overall, we hope you have fun solving your puzzle. 😃

Have we covered everything you needed to know? Please do not hesitate to contact us if your question has not been answered.